I updated to OS X Lion a couple of days ago, and for the most part it was a smooth transition.

This is the first upgrade where Apple is using their App Store concept to distribute the OS, so it was a bit scary to hit “Purchase” and watch nothing happen for half an hour while Mac OS X 10.7 downloaded in the background.

There’s no real indication of anything going on unless you happen upon the “Purchase” tab in the App Store App (seems a bit redundant, doesn’t it?):

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App Store · Apple · Launchpad · Mac OS X · Mac OS X Lion · Macintosh · Microsoft Windows · Mission control center · Operating system · Scroll wheel · Scrolling

This weekend, AT&T finally fixed my visual voice mail. I still don’t know what they did to fix it, but I’m pretty sure it’s related to a hack that I’ve been reading about which lets the phone do tethering.

Now I didn’t try this hack on my newly replaced phone, but when I asked the AT&T people about it, they said they were working on a fix on their side for a wider problem (meaning I wasn’t the only one who had gone without visual voice mail for some time).

I’m hopeful that this problem won’t recur, but I wonder if perhaps it was caused by AT&T trying to block the tethering hack. Now my phone is happy again, and I’m no longer missing calls (at least as far as I can tell).

Apple · AT&T · Business · Instant messaging · IPhone · Telecommunications · Verizon · Voicemail

A couple of weeks ago, I notice that my iPhone was not receiving voice mails, and I seemed to be missing calls on occasion. In fact, I hadn’t received a voice mail since around the time I upgraded to the 3.0 firmware.

Since I use this as my primary business phone, I was a bit concerned.

I had been seeing occasional error messages about being unable to connect to the network like:

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Apple · Apple Store · AT&T · Business · Google · IPhone · Telephone · Voicemail

This month has been a bad one for me and computers. First my MacBook Pro died (due to a video card that had been recalled), and then my desktop PC decided to fall over dead.

The Mac failure was another study in why I love Apple service: The video just died one day, no screen, external monitor wouldn’t work. Since a Mac has a real operating system (Mac OS X – a Unix variant), I was able to determine that the machine was actually still working by connecting from my desktop PC using ssh.

I did a bit of system administration black magic, and turned on the remote desktop service (see http://support.apple.com/kb/HT2370 or http://discussions.apple.com/thread.jspa?threadID=2081446&tstart=1 for a writeup of how), and was able to connect to my MBP using VNC. That allowed me to validate things were working, and to make sure I had a current backup before doing anything else.

A quick call to Apple’s support desk, and the helpful tech looked up the problem, found there was a recall on the video logic board for certain MBP systems, and walked me through a few things to validate it wasn’t just user error. He gave me a case number, told me to go to the Apple store, and have them check for the recall.

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Apple · Desktop computer · Josh Lowensohn · Live Mesh · Microsoft · Personal computer · Sony · Windows Live Mesh

…Or how to brick your phone with an upgrade, and recover…

Earlier this month, Apple released the fifth beta of their 3.0 firmware for the iPhone. As usual, I raced to the site to download it.

I became very excited by the email that I got saying that submissions to the Apple store have to be compatible with iPhone OS 3.0, which to me means it won’t be long before this is a production OS. With that in mind, I strapped on my crazy cap and decided to upgrade my phone to beta 5.

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Apple · Diabetic foot · ios · IPhone · iTunes · Mac OS X · Mouse (computing) · Universal Serial Bus